FAQ - FREQUENTLY ASKED QUESTIONS:


How do I put credits into my new account?

How do I purchase more credits once I am a member?

How do I cash out?

How can I best configure my browser?

How do I open an account?

Why do you only support Netscape and Microsoft Internet Explorer?

What software do I need to start playing?

What hardware do I need?

How many games can I play at the same time?

How long can I be logged in until the system ends my session?

Why do I keep being asked to log on even though I already did?

Why can't I hear any sounds?

How can I improve the performance of my machine?

How can I stop experiencing General Network Performance Problems?

Why am I getting out of memory errors?

Why do I keep getting warnings about sending information over the web?

What is E-cash and how does it work?

Is gambling over the Internet legal?

Does Casino VR have bugs?

I have not received my Account refund?

How do I close my account?

What about being Y2K compliant?

We have our own web site and have heard you pay 50% commission on net casino revenues. How do I put your banner in my web page?

I have Registered at your Registration Page. When I clicked the "Login" button I was told to "Log in or check that your cookies are enabled"... How do I do this?

I have Registered and successfully received $1,000 in Fun Cash by clicking the "Show me the Money" button but, I have waited over 3 minutes for the game to load… Why?

I tried loading your game online, why do I get a Java error?

What constitutes Credit Card Internet fraud?

What happens when somebody falsely disputes a charge?

What are the means to prove the identity?

What types of Internet fraud exist?

Does Casino VR have "ZERO TOLERANCE" for Internet fraud?

How is it possible to collect?

I have a question or concern not listed here, who should I ask?

 

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